In between cases, Ben likes to polish his shoes (tops and bottoms) and maybe pick up a banjo or guitar to strum a comforting tune to pass the time away. He also likes to go fishing and making fudge.

Ben law firm is called Matlock & Matlock. He charges a retainer fee of $100,000 per case. And although his clients tend to be wealthy and high profile individuals, when they visit Matlock, none of them are permitted to smoke in his office, not even his "best paying clients."

Ben shares his legal workload with his attorney daughter and partner Charlene Matlock. Their support staff included Sarah, Ben's law clerk (replaced by Cassie Phillips); and Tyler Hudson, a stock market investor who did Ben’s legwork. When Tyler left the firm, a former police deputy named Conrad McMasters took over his responsibilities as the firm's investigator. Ben later used an attractive investigator named Jerri Stone to help with his cases.

Latecomers to Matlock's firm were Michelle Thomas who replaced Charlene when she moved to Philadelphia to set up her own practice in 1987; and Cliff Lewis, a recent law school graduate whom Matlock hired as a favor to his friend Billy Lewis, Ben's old nemesis (Cliff blames Ben for breaking his  sister Lucy's heart although Ben claims they split amicably years earlier).

Charlene Matlock	Michelle Thomas	Leanne McIntyre
Cassie Phillips	Julie March	Jerri Stone
The "Females" in Matlock's Life

In 1992, Ben's other daughter Lee Ann McIntyre, a prosecutor from Philadelphia moved to Atlanta after separating from her husband and became a partner in the firm of Matlock & McIntyre. Other Matlock relatives included Ben's father Charlie Matlock, the owner of a gas station (now deceased); Ben's cousin, Diana Huntington; Ben's uncle, Bink; and Ben's nephew, Irwin Bruckner, a certified genius at the Mansbridge Institute whom Ben defended when he was charged with murder.

Generally, Ben's clients were innocent, but the evidence against them always seemed to be so convincing that even Ben had to think seriously about whether he wanted to defend the person. But when Ben took a case, you can bet that he will get his client off. Many of the cases involved clever frame-ups. Matlock once told a client: "Every year I look for the nastiest, hatefulest, meanest man to represent and this year you're it."

Matlock tried his first case in 1962 when he defended a black cook accused of murdering a white sheriff. Of course, Ben won that case and continued to win most of his cases thereafter. When Ben did lose a case (which was rarely), he kept tabs on his convicted clients and continued to research evidence that would exonerate them. Ben did lose a case in small claims court in 1962 when he sued a women who sold him a faulty refrigerator for $68.42.